Privacy Policy

Your privacy is important to Metamorfosis. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website Address] and use our services.

This Privacy Policy applies to all users of our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you contact us, sign up for our services, or fill out forms on our website.
  • Payment Information: If you purchase our services, we collect payment information such as credit card details or other payment method information. This information is processed securely by our payment processors.
  • Fitness and Health Information: If you participate in our personalized fitness and wellness programs, we may collect information about your fitness level, health history, and goals to tailor the program to your needs.
  • Log Data: Our servers automatically record information created by your use of our services. This data may include your IP address, browser type, referring/exit pages, and the dates and times of your visits.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on our website. This helps us improve your experience and personalize our services.

2. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our services.
  • To personalize your experience and deliver content and service offerings relevant to your interests.
  • To process payments and manage your account.
  • To communicate with you about our services, updates, and promotional offers.
  • To respond to your inquiries and provide customer support.
  • To monitor and analyze website usage and trends.
  • To detect, prevent, and address technical issues and security threats.
  • To comply with legal obligations.

3. How We Share Your Information

We may share your information with the following categories of recipients:

  • Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and analytics providers.
  • Business Partners: We may share information with business partners who offer products or services that may be of interest to you.
  • Legal Authorities: We may disclose information to legal authorities if required by law or legal process.
  • Affiliates: We may share information with our affiliates for business purposes.
  • With Your Consent: We may share information with third parties when we have your consent to do so.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

  • Using encryption to protect sensitive data transmitted online.
  • Implementing firewalls and intrusion detection systems.
  • Limiting access to personal information to authorized personnel only.
  • Regularly reviewing our security procedures and technologies.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Restriction: You have the right to request that we restrict the processing of your personal information in certain circumstances.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise these rights, please contact us at info@metamorfosisflow.us. We may require you to verify your identity before processing your request.

7. Cookies

We use cookies to enhance your experience on our website. You can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at: info@metamorfosisflow.us.